Terms & Conditions
OMG Nail Production LLC — Mobile App & Online Store
Please read these Terms carefully before using the OMG app, website, or placing an order.
Effective Date: June 28, 2026
OMG Nail Production LLC
Garland TX 75042 USA
United States
These Terms & Conditions ("Terms") govern your access to and use of the OMG Nail Production LLC mobile application, website, and related services (collectively, the "Platform"), operated by OMG Nail Production LLC ("OMG," "we," "us," or "our").
By creating an account, accessing the Platform, using our services, or placing an order, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Platform.
1. About OMG
OMG is an online store for beauty and nail supplies, including gels, acrylics, lacquers, professional salon products, and related beauty products.
The Platform is open to the public. Individuals and businesses meeting the eligibility requirements set forth below may create an account, browse available products, and place orders.
Registered trade customers may qualify for special pricing, volume discounts, or trade-credit programs where available.
2. Eligibility
You must be at least eighteen (18) years old or the age of majority in your jurisdiction and capable of entering into a legally binding agreement.
You agree to provide accurate, complete, and current information when creating an account and to maintain and promptly update such information as necessary.
You are responsible for all activities that occur under your account and for maintaining the confidentiality of your account credentials.
You may use the Platform only in compliance with these Terms and all applicable laws and regulations.
3. Your Account
You may register using your email address and password or by requesting a one-time passcode ("OTP") sent to your mobile phone number.
By providing your mobile phone number and requesting an OTP, you expressly consent to receive account-related SMS (text) and MMS (multimedia) messages from OMG, including:
- Account verification codes
- Login authentication messages
- Multi-factor authentication (MFA) codes
- Two-factor authentication (2FA) codes
- Password reset verification codes
- Account security notifications
Message frequency varies depending on account activity and user actions.
Message and data rates may apply according to your wireless carrier's plan. MMS messages may incur higher charges than standard SMS messages.
You may opt out of SMS and MMS communications by replying STOP to any message, subject to limitations necessary to maintain account security and comply with applicable laws.
For assistance, reply HELP or contact us using the information provided in Section 19.
You are responsible for maintaining the confidentiality of your account credentials, passwords, and OTP codes.
Notify us immediately if you suspect unauthorized access to your account.
We may suspend, restrict, or terminate accounts that violate these Terms or that we reasonably believe are involved in fraudulent, unlawful, or abusive activity.
4. Products, Pricing & Availability
All prices are displayed in United States Dollars (USD) unless otherwise specified.
Applicable taxes, shipping charges, and fees may be added during checkout.
Trade pricing, volume discounts, tiered pricing, and minimum order quantities (MOQs) may apply to certain products and customers.
We strive to ensure that product descriptions, images, specifications, pricing, and availability are accurate. However, errors may occur.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice, including after an order has been submitted.
Product images are for illustrative purposes only. Actual products may differ from images displayed on the Platform.
5. Orders & Order Acceptance
Submitting an order constitutes an offer to purchase products.
All orders are subject to acceptance by OMG.
A binding agreement is formed only when we confirm acceptance of your order.
We reserve the right to refuse, limit, cancel, or modify orders at our discretion, including orders affected by:
- Inventory shortages
- Pricing errors
- Suspected fraud
- Violation of these Terms
- Product restrictions
If an order is canceled after payment has been processed, a refund will be issued to the original payment method.
6. Payment
Payments may be processed through Stripe or other approved payment processors.
You authorize OMG and its payment providers to charge your selected payment method for all purchases, including taxes, shipping charges, and applicable fees.
Approved business accounts may qualify for trade-credit arrangements, including NET 30 terms.
Failure to pay outstanding balances may result in suspension of credit privileges, collection activity, account restrictions, and recovery of costs permitted by law.
7. Coupons & Promotions
Promotional offers, discounts, and coupon codes are subject to their stated terms and conditions.
Promotions:
- May be limited to one use per customer or account
- Cannot be redeemed for cash
- May not be combined unless expressly permitted
- May be modified, suspended, or withdrawn at any time
8. Shipping, Delivery & Pickup
Shipping, delivery, and pickup services are governed by our Shipping & Delivery Policy.
Risk of loss transfers to you upon delivery or pickup.
Ownership of products transfers only after full payment has been received.
Delivery times are estimates and are not guaranteed unless expressly stated.
9. Returns, Refunds & Cancellations
Eligible products may be returned within thirty (30) days of delivery, subject to our Returns Policy.
Products must be:
- Unused
- Unopened
- In original packaging
- In resalable condition
For health and safety reasons, opened cosmetics, used products, clearance items, and final-sale items may not be returned.
Approved refunds are generally processed to the original payment method within five (5) to ten (10) business days.
Orders may be canceled before shipment. Once shipped, orders become subject to our return procedures.
10. Acceptable Use
You agree not to:
- Violate any applicable law
- Submit false or misleading information
- Interfere with Platform operations
- Attempt unauthorized access to systems or accounts
- Reverse engineer Platform functionality
- Infringe intellectual property rights
- Use the Platform for fraudulent activity
11. Intellectual Property
All Platform content, including text, graphics, images, software, logos, trademarks, and designs, is owned by or licensed to OMG and protected by applicable intellectual property laws.
OMG grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for personal and lawful business purposes.
12. Third-Party Services
The Platform utilizes third-party services including but not limited to:
- Stripe (payment processing)
- Twilio (SMS/MMS verification and OTP delivery)
- Firebase Cloud Messaging (notifications)
- Sentry (application monitoring)
- Amazon Web Services (hosting and storage)
Use of third-party services may be subject to those providers' own terms and policies.
OMG is not responsible for third-party services, products, or content.
13. SMS & MMS Messaging Program
OMG operates two separate types of mobile messaging: (a) transactional messages necessary to operate and secure your account, and (b) optional marketing messages. Each type requires its own consent, as described below. Opting in to one does not opt you in to the other.
13.1 Transactional & Account Messages
By providing your mobile phone number and requesting an OTP, you consent to receive SMS and MMS messages necessary to operate and secure your account, including:
- OTP verification
- Login authentication
- MFA/2FA verification
- Password reset verification
- Account security notifications
These messages are required to use account features that rely on phone verification and are sent regardless of your marketing preferences.
13.2 Marketing & Promotional Messages (Optional)
If you separately opt in, you consent to receive recurring promotional SMS and MMS messages from OMG. These messages may include multimedia campaign creative such as images, graphics, and video, and may cover:
- New product launches and restocks
- Sales, discounts, and promotional offers
- Marketing campaigns and brand announcements
- Updates and other promotional content
Consent to receive marketing messages is not a condition of purchasing any goods or services.
You may opt in to marketing messages by [describe your actual opt-in method — e.g., checking the marketing SMS/MMS box at checkout or account sign-up, or texting a keyword to (855) 544-0664]. Your consent and the date, time, and method of opt-in will be recorded.
Marketing message frequency varies. By opting in, you agree to receive recurring automated marketing messages (for example, up to [X] messages per month). [Replace with your actual cadence.]
You may opt out of marketing messages at any time by replying STOP to any marketing message. You will receive a single confirmation that you have been unsubscribed, after which no further marketing messages will be sent. Opting out of marketing messages does not stop transactional or account-security messages required to operate your account.
13.3 Terms Applicable to All Messages
- Message and data rates may apply. MMS messages may incur higher charges than standard SMS messages, depending on your wireless carrier's plan.
- For assistance, reply HELP or contact support@heyomg.us.
- Some messages may be delivered as MMS and may include images, graphics, or other media. MMS is not supported by all devices or carriers; where MMS is not supported, a message may be delivered as SMS or may not be delivered at all.
- Delivery of SMS and MMS messages depends on your wireless carrier and network availability. OMG does not guarantee message delivery, and carriers are not liable for delayed or undelivered messages.
13.4 Mobile Data & Privacy
No mobile information (including text messaging opt-in data and consent records) will be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes. We use your mobile information only to deliver the messages you have consented to and to operate the messaging program. See our Privacy Policy for further detail.
14. Disclaimers
THE PLATFORM AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OMG DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
OMG DOES NOT WARRANT THAT THE PLATFORM WILL OPERATE WITHOUT INTERRUPTION OR ERROR.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OMG'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE ORDER GIVING RISE TO THE CLAIM.
OMG SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR LOSS OF GOODWILL.
16. Indemnification
You agree to defend, indemnify, and hold harmless OMG, its affiliates, officers, employees, agents, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from:
- Your use of the Platform
- Your violation of these Terms
- Your violation of applicable law
- Your infringement of third-party rights
17. Governing Law & Disputes
These Terms shall be governed by the laws of the State of [State] and applicable United States federal law.
Any dispute arising from these Terms or the Platform shall be brought exclusively in the state or federal courts located in [County, State].
You consent to the jurisdiction and venue of those courts.
18. Changes to These Terms
We may update these Terms from time to time.
Updated Terms will be posted on the Platform with a revised Effective Date.
Your continued use of the Platform after changes become effective constitutes acceptance of the updated Terms.
19. Contact Us
OMG Nail Production LLC
Garland TX 75042 USA
United States
Email: support@heyomg.us
Customer Support: +1 (855) 544-0664
SMS & MMS Support:
Reply HELP for assistance.
Reply STOP to opt out.
Website: https://www.heyomg.us
